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Key Takeaways from Today’s Weekly Tourism Discussion: Reopening Series
Sign up for Weekly Discussions and watch on-demand calls online.
Hamilton County Short-Term Rental Data
- Increase in available listings (increase month-to-month compared to 2019) down only in June by -3%
- Occupancy: declined in March, slow increase and 2% increase in June compared to 2019
- Average Rate: Rise in June; June ADR = $157
- Revenue: decline in April/May; June: 6% increase compared to 2019
Covid-19 Exposures & Action Steps
In all 4 of these situations, Ruby Falls and the Tennessee Aquarium were following, and going above and beyond, to adhere to all health & safety protocols by the CDC and TN Pledge. Because of that, exposure was minimized in all four situations and did not spread to any other employees.
Ruby Falls – Guest reported having Covid-19 after their visit – took test on Thurs., visited the next day, Friday, without having test results; did not tell anyone until after the visit.
- Immediately checked the reservation system to see which tour they were on and contacted everyone else on the tour
- Reviewed the security camera footage to see how many people they were in close contact with
- Contacted the Health Department
- Had the team member on that tour get tested – it came back negative
- Added to guest questionnaire: Are you, or anyone in your household, waiting on a Covid-19 test result?
Tennessee Aquarium – (1) Contractor working on security base (area where employees must pass through) had Covid-19, (2) Symptomatic guest without a mask on July 4th, and (3) Employee had a positive Covid-19 family member.
- Quickly defined close contact
- Did internal contact tracing – connected with all employee working around each of these situations
- Contacted the Health Department
- Employees were tested; all tests came back negative
Chattanooga Tourism Co. & Community Updates
View a full list of updates and virtual discussions/webinars/events online.
Reopening Chattanooga Industry Guidance includes a list of relevant industry virtual discussions/events.
Recent media coverage as a result of our public relations efforts & local stories:
Trending travel & hospitality articles:
Thanks for reading the Chattanooga Tourism Co. Thursday Weekly Update featuring the latest news from the tourism industry and our community. Read past issues, submit updates or sign up for your own copy.
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